Shipping & Delivery

Last Updated: May 22, 2026

Thank you for shopping with aeramisgoods.

This Shipping & Delivery Policy explains how orders are processed, dispatched, tracked, and delivered. Please review the information below before completing your purchase so you understand our standard fulfillment procedures and estimated delivery timelines.

1. Order Processing

After an order is successfully placed, it enters our fulfillment process.

Most orders require approximately 3 business days for processing before shipment. During this period, we may complete order verification, product checks, inventory allocation, and protective packaging.

Orders placed on weekends or public holidays generally begin processing on the next available business day.

Please note that processing time is separate from the estimated shipping time.

2. Shipping Cost

aeramisgoods currently offers standard international shipping at a flat rate of:

$5.99 USD per order

The shipping amount applicable to your purchase will be displayed during checkout before payment is completed.

From time to time, promotional campaigns or destination-specific conditions may affect the final shipping charge shown at checkout.

3. Estimated Delivery Time

After an order has been dispatched, standard international delivery generally takes approximately:

10–20 business days

This estimate does not include the initial order-processing period.

Delivery times are estimates only and may vary depending on destination, carrier operations, customs procedures, local postal networks, seasonal demand, and other external circumstances.

4. Possible Shipping Delays

Although we aim to have orders delivered within the estimated timeframe, certain circumstances may cause delays beyond our direct control.

These may include:

  • Customs inspections or clearance procedures
  • Local postal or courier backlogs
  • Severe weather
  • Public holidays
  • Peak shopping seasons
  • Transportation interruptions
  • Regional service disruptions
  • Incorrect or incomplete delivery details
  • Events affecting international logistics networks

Estimated delivery windows should therefore not be interpreted as guaranteed delivery dates.

5. Shipment Tracking

Once your order has been dispatched, a shipping confirmation will normally be sent to the email address provided during checkout.

The confirmation may contain:

  • Your tracking number
  • A carrier tracking link
  • Shipment status information
  • Details relating to separate parcels, where applicable

Tracking records may take approximately 24–72 hours after dispatch to become visible or update in the carrier's system.

6. Orders Shipped in Multiple Packages

A single order may occasionally be divided into two or more shipments.

This can happen when:

  • Items are stored at different fulfillment facilities
  • Products become available for dispatch at different times
  • Separate shipment can reduce overall waiting time
  • Different carriers are used for individual products

If your order is split, each parcel may receive a separate tracking number and shipping notification.

Receiving one parcel does not necessarily mean that the entire order has been delivered.

7. Changing an Order or Shipping Address

If you need to correct your delivery address or request an order adjustment, please contact us as quickly as possible.

We recommend submitting the request within 12 hours after placing your order.

When contacting us, please provide:

  • Your Order Number
  • The email address used during checkout
  • The information you want changed
  • The complete corrected shipping address, if applicable

You may use a subject line such as:

Urgent – Order Update Request

We will make reasonable efforts to process requested changes before fulfillment begins. However, changes cannot be guaranteed once an order has entered warehouse processing, been packed, or been transferred to the carrier.

Once a shipment is in transit, address changes may need to be arranged directly with the shipping carrier and may not always be possible.

8. Failed Delivery and Unclaimed Packages

If a delivery attempt is unsuccessful, the carrier may:

  • Attempt delivery again
  • Leave a delivery notice
  • Hold the package at a local collection point
  • Request that the recipient contact the carrier

Customers are responsible for following carrier instructions and collecting packages within any applicable holding period.

If a parcel is returned because it was not collected, the address was incorrect, access to the delivery location was unavailable, or the carrier could not contact the recipient, additional shipping charges may apply before the order can be resent.

Refund or reshipment eligibility will be reviewed according to the circumstances and applicable law.

9. Lost Packages

A package is not automatically considered lost simply because tracking information has not updated for several days.

Where a carrier or logistics investigation confirms that a shipment has been lost in transit before successful delivery, aeramisgoods may provide an appropriate resolution, which may include:

  • Reshipping the affected item
  • Sending a replacement
  • Issuing a refund where appropriate

The available resolution will depend on the circumstances, product availability, and applicable consumer protection requirements.

12. Packages Marked as Delivered

If carrier tracking shows that your parcel has been successfully delivered but you cannot locate it, we recommend that you first:

  • Check around the delivery location
  • Ask household members or building staff
  • Check with nearby neighbors
  • Review any carrier delivery photo or delivery note
  • Contact the local carrier office

Please contact us if the package still cannot be located.

We may assist by reviewing available tracking records or carrier information. However, claims relating to theft or disappearance after confirmed delivery may require investigation with the carrier or local authorities.

13. Customs, Duties, Taxes, and Import Charges

International shipments may be subject to customs inspections, import taxes, VAT, duties, brokerage fees, or other local charges imposed by the destination country.

Unless otherwise clearly stated during checkout, these charges are not included in the product price or standard shipping fee.

Where legally applicable, the recipient may be responsible for paying such charges directly to the relevant customs authority, courier, or government agency.

aeramisgoods does not control the amount or timing of charges imposed by local authorities.

14. Contact Us About Shipping

If you have questions about processing, tracking, delivery, or a shipment that appears delayed, please contact our support team.

Brand Name: aeramisgoods
Customer Support Email: support@aeramisgoods.com
Phone: +1 479-264-7557
Operating Company: WEOCAOYU PONEM INC
Registered Address: 1463 Emerson St Denver CO 80218 US